Returns & Exchanges
At Fantasia Hair Care Industries, we want you to be completely satisfied with your purchase; if you are not happy with your order, we offer returns on unopened and unused products within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring the Return Authorization number is clearly marked on the outside of the box.
Ship the Items
Send your package back to our distribution center using a trackable shipping service to ensure safe delivery and processing.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing